Privacy Policy

Welcome to the Knibb Gormezano and Partners Privacy Policy. This website is operated by Knibb Gormezano Limited, trading as Knibb Gormezano and Partners, of The Mills, Canal Street, Derby, DE1 2RJ, and SureStore, Ninth Avenue, Burton-Upon-Trent, DE14 3JZ, United Kingdom (“KGP”, “we”, “us” or “our”).

KGP provides this website, services and news updates to companies and individuals operating in the automotive and powertrain-related industries. To access certain services on a regular basis, you may need to provide us with personal information. Our websites and services are mainly intended for business users rather than consumers.

This privacy policy explains how we use personal data and how you can contact us if you have any questions or concerns.

How do we collect information?

We collect information in the following ways:

When you give it to us DIRECTLY

There are several ways in which you may provide us with your information. For example:

When you email or phone us to request information about our services
When you register for our free weekly newsletter

Please always obtain consent first before giving us anyone else’s personal information.

Please make sure that any personal details which you provide are accurate and current, and let us know if there are any changes.

When you give it to us INDIRECTLY

Your information may also be shared with us by independent organisations, including partners such as GlobalData PLC or Off-Highway Research, or by trade associations of which we are members, such as the CEA (Construction Equipment Association). These third parties will only share your information with us where you have given consent.

You should review their privacy notice when providing your information so that you understand how they will process your data.

If you use community tools, we may store the content and communications that you send and receive, and we reserve the right to monitor those communications. We may also record your activity and personal preferences when you visit our sites (see “Cookies” below).

What personal information do we collect?

We will only collect the minimum amount of information needed in relation to your subscription, purchases or the services we provide to you, and we will keep your information secure.

The personal data we will usually collect is:

Your name
Your contact details (Email and address)
Details of the enquiry, service or product

Where it is appropriate, we may also ask for additional information.

What do we do with the information we collect?

We will use your personal data, with your consent or on a contractual basis, to provide the product or service you have requested, such as:

Subscription
Newsletters

We may also process your personal data where we have a legitimate interest in carrying out core business activities, including:

where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
to enhance the security of our network and information systems
to deal with your customer service requests
for internal analysis and research to improve our products and services
to send you newsletters by email that will be of interest and benefit to you as an individual in the automotive and related powertrain industries
to send you marketing information about KGP publications, events and services, by email
to send administrative emails (for example, if you forget your password)
to prevent and detect fraud and abuse of our sites or services

Whenever we process data for legitimate interest purposes, we will ensure that your personal data rights are properly considered and respected. You have the right to object to this processing. If you wish to do so, please contact the KGP Data Controller (see section 9 below) by email or post. All emails will be answered within two working days. Please note that if you object, this may affect our ability to carry out tasks for your benefit.

How to unsubscribe

Click the unsubscribe link at the bottom of any e-mail newsletter or other correspondence.
Send your details to the KGP Data Controller (see section 9 below) by e-mail or post.

Who else has access to your information?

Our service/host providers

As part of our legitimate business activities, we may need to share your personal data with, or provide access to it to, affiliated companies or other organisations that work on our behalf and provide services or host applications/software that you may access. For example:

Banking organisations – those that provide our banking/payment services

Before sharing your data with, or giving access to your data to, any of our service or hosting providers, we will ensure that GDPR-compliant data processing agreements are in place.

Some of these companies may process your information in countries outside the European Economic Area (EEA), such as the United States. Data protection laws in these countries may not offer the same level of protection as in the EEA. If you are not happy for us to transfer your information in this way, you should not access and use our websites.

Sharing with third parties

We will never commercially sell your personal data to anyone else or give it to third parties who might use it for their own purposes.

We will only share your personal data in circumstances not listed above where we have your explicit and informed consent at the time the data is collected.

In exceptional circumstances, we may disclose your personal information if required by law or to protect or defend ourselves or others against illegal or harmful activities. If our business is sold or restructured, your details may be transferred as part of the business.

How we keep your information safe and who can access it

Your personal information will be hosted securely within the UK. We ensure that there are appropriate physical and technical controls in place to protect your personal details.

We undertake regular reviews of who has access to information that we hold to ensure that your personal information is only accessible by appropriate KGP employees and our service providers.

We will ensure that all KGP staff with access to your personal data are required to keep it strictly confidential. We carry out appropriate checks on the companies we work with before engaging them and put contracts in place setting out our expectations and requirements, particularly in relation to how they manage any personal data they may access when providing services to us.

We have a duty to report certain types of personal data breaches to the relevant supervisory authority, and where feasible, we will do this within 72 hours of becoming aware of the breach. If a breach is detected and likely to result in a high risk of adversely affecting you, we will inform you without undue delay.

We take commercially reasonable steps to protect your personal information. This includes setting up processes and procedures to minimise unauthorised access to or disclosure of your information. However, we do not guarantee that we will eliminate all risk of misuse of your personal information by intruders. Please keep any passwords for your accounts safe and do not disclose them to anyone else. You must contact us immediately if you become aware of any unauthorised use of your password or other security breach. You should avoid disclosing any information in these areas which may identify you or anyone else. We are not responsible for the protection or security of information which you disclose in these areas.

How long we retain your information and how we keep it up to date

We will only retain your information for as long as we need it to support your enquiry, subscription, newsletter subscription or other KGP-related services. Certain statutory retention periods apply; for example, financial transaction records must be kept for seven years. We will delete your data when we are no longer providing products or services to you, or when you ask us to delete it, in line with guidance issued by the Information Commissioner.

Your rights

The General Data Protection Regulations give you certain rights. These are listed below for convenience, and further clarification is available on the Information Commissioner’s website.

You have a right to be informed when your personal data is being collected, what is collected and how it will be used or shared.

You have the right to withdraw your consent at any time.
You have the right to access your personal data. This right allows you to be aware of, and verify the lawfulness of, the processing of your personal data. You may also request a copy of the information we hold about you. This information will be provided free of charge unless the request is considered manifestly unfounded or excessive, in which case a reasonable fee may be charged. Requests should be made in writing, by letter or email, and addressed to Alex Woodrow using the contact details shown at the end of this privacy policy. Please include two forms of identification. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, Knibb Gormezano and Partners may:

- charge a reasonable fee taking into account the administrative costs of providing the information; or
- refuse to respond.

In certain circumstances, you have the right to have inaccurate personal data rectified, restricted, erased or destroyed.
In certain circumstances, you have the right to object to the processing of your personal data, including for direct marketing, automated decision-making or profiling. We can confirm that we do not make decisions about you using automated processes.
In certain circumstances, you have the right to obtain products or services from us without sharing your data with us, for example website downloads and website reports. Please note that a reasonable financial charge may be made for providing this service. Financial transaction records must be retained for seven years. All other data, except financial data, relating to the transaction will be deleted once the transaction has been completed.
You have the right to request deletion of your account. To request this, please contact consult@kgpauto.com.

You have a right, in certain circumstances, to data portability.

We collect and process your personal data where we have a legitimate interest or where you have provided it to us so that we can deliver a service to you. We will only process your personal data in ways that you would reasonably expect. If you are unhappy with how we have processed your information, you have the right to lodge a complaint with the Information Commissioner’s Office.

Some of our websites contain cookies. Cookies are small text files that a website sends to your computer to record your online activity. Cookies may be used on our websites to help analyse site usage. You can disable cookies by adjusting your browser settings, but if you do so, some functions on our sites may not work correctly.

Contact

If you wish to contact KGP about any aspect of this privacy policy, please use one of the following methods:

Alex Woodrow

Data Controller
Knibb Gormezano Limited

Phone:

+44 (0)1332 588192

e-mail:

alexwoodrow@kgpauto.com

Post:

SureStore, Ninth Avenue, Burton-Upon-Trent, DE14 3JZ